Frequently Asked Questions
Everything you need to know about shopping with Levi Crew Store.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental US.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Simply visit our returns portal, print your prepaid shipping label, and send the item back in its original condition with tags attached.
Are your clothing items true to size?
Most of our apparel follows standard US sizing. We provide a detailed size chart on every product page to help you find the perfect fit before purchasing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, Levi Crew Store ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your destination.
How should I care for my Levi Crew apparel?
To maintain the quality of your garments, we recommend machine washing cold with like colors and tumble drying on low or air drying whenever possible.