Returns & Exchanges
At Levi Crew Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed items. Our goal is to make the exchange and refund process as seamless as our style.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags are still attached.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup to send your return back to our warehouse.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing